Taxi Services in Vietnam

Last Updated on 23 May, 2024 by admin

Vietnam’s bustling cities and scenic countryside offer diverse transportation options, with taxi services being a crucial part of the mix. For both locals and tourists, taxis provide a convenient and often necessary means of travel, whether navigating the crowded streets of Hanoi or travelling to remote destinations. This article explores the landscape of taxi services in Vietnam, detailing the types available, key companies, pricing structures, tips for usage, and the broader impact of the industry. Understanding these aspects can greatly enhance one’s travel experience and ensure a smooth journey across this captivating country.

Overview of Taxi Services in Vietnam

In Vietnam, taxi services come in various forms, catering to different needs and preferences. Traditional taxi companies, characterised by their recognisable branded vehicles, coexist with modern ride-hailing services like Grab and Gojek. These options provide flexibility for passengers, with traditional taxis offering metered fares and ride-hailing services providing app-based bookings and digital payments. Features such as air conditioning, GPS tracking, and bilingual drivers (in some cases) enhance the comfort and safety of passengers, making taxis a reliable mode of transport for both short trips within cities and longer journeys across regions.

Taxi service

Traditional Taxi Companies

Traditional taxi companies such as Mai Linh and Vinasun are well-established names in Vietnam’s transportation sector. Mai Linh, with its distinctive green livery, and Vinasun, known for its white and green fleet, offer extensive coverage across major cities and towns. These companies provide reliable services with metered fares, ensuring transparency and fairness in pricing. Their vehicles are typically well-maintained and drivers undergo professional training. To identify a legitimate traditional taxi, look for official company logos, meters, and driver identification cards. Using reputable taxi companies helps avoid potential scams and ensures a safer travel experience.

Ride-Hailing Services

Ride-hailing services have revolutionised transportation in Vietnam, offering a convenient alternative to traditional taxis. Platforms like Grab, Gojek, and Be have gained popularity due to their ease of use, competitive pricing, and additional features such as real-time tracking and cashless payments. Unlike traditional taxis, ride-hailing services allow passengers to book rides through mobile apps, select preferred vehicle types, and receive fare estimates upfront. While these services offer numerous advantages, such as promotional discounts and user reviews, they can sometimes face issues like surge pricing during peak hours. Despite this, the flexibility and convenience of ride-hailing apps make them a popular choice among tech-savvy travellers and locals alike.

Pricing and Payment

Taxi fares in Vietnam vary based on the type of service and distance travelled. Traditional taxis typically use metered fares, starting with an initial fee and incrementing based on distance and time. Ride-hailing services offer fixed fares for specific routes, such as airport transfers, and provide fare estimates before booking. Payment methods have evolved with the advent of digital technology; while cash remains widely accepted, many taxis and ride-hailing services now accept credit/debit cards and mobile payments through apps. This shift towards digital transactions enhances convenience and reduces the need for carrying large amounts of cash.

Tips for Using Taxis in Vietnam

When using taxi services in Vietnam, especially for tourists, it’s important to follow certain best practices to ensure a smooth experience. Always opt for reputable taxi companies or verified ride-hailing services. Be cautious of common scams, such as drivers taking longer routes or non-metered taxis quoting exorbitant prices. To avoid misunderstandings, having your destination written in Vietnamese can be helpful, and using simple phrases like “Bao nhiêu tiền?” (How much?) can aid in communication. Additionally, tracking your route with a map app can provide added security and peace of mind.

Environmental and Social Impact

The taxi industry in Vietnam has significant environmental and social impacts. Traditional taxis, primarily petrol-fuelled, contribute to urban pollution and traffic congestion. However, there are initiatives to introduce greener options, such as electric and hybrid taxis, to mitigate these effects. On a social level, the taxi industry provides substantial employment opportunities, supporting thousands of drivers and their families. Companies are also increasingly focusing on driver welfare, offering training and benefits to improve job satisfaction and service quality. Balancing environmental concerns with the socio-economic benefits remains a key challenge for the future of the taxi industry in Vietnam.


Taxi services are an integral part of Vietnam’s transportation network, offering essential mobility solutions for both residents and visitors. From the established traditional taxi companies to the innovative ride-hailing platforms, each option provides unique benefits and caters to diverse travel needs. Understanding the pricing structures, safety tips, and broader impacts of the taxi industry can enhance the travel experience and ensure efficient navigation across Vietnam’s vibrant cities and picturesque landscapes. As the industry continues to evolve, embracing both technological advancements and environmental initiatives, taxis will remain a vital component of Vietnam’s journey towards sustainable and inclusive transportation.

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