Vietnam's Tranquil Countryside - 3 Days in Mai Chau

Comfortable clothing, walking shoes, swimwear for the infinity pool, and a light jacket for cooler evenings. Don’t forget essentials like sunscreen, insect repellent, and a camera to capture the stunning views.

Avana Retreat offers several accommodation categories, including mountain bungalows, suites and private pool villas. Your room or villa category will be specified in Haivenu's written quotation; an upgrade is not automatically included.

Guests can relax by the main infinity pool, explore the Stilt House Museum and resort grounds, or join activities that are operating on their travel dates. Spa treatments, private experiences and some guided activities may cost extra unless included in the confirmed package.

Yes, please inform us in advance of any dietary requirements, and the culinary team will do their best to accommodate your needs.

Allow approximately four hours by road from Hanoi to Avana Retreat, depending on traffic, road conditions and agreed stops. A private return transfer is part of the proposed Haivenu itinerary, with pickup and drop-off details confirmed before departure.

Yes. Avana Retreat states that its pools are heated during cold weather. The main shared infinity pool is at Cloud Pool Bar; heating and access follow the resort's operating arrangements.

Unfortunately, pets are not permitted to maintain the tranquillity of the retreat.

Breakfast is included at Avana Retreat on Days 2 and 3. Dinner at Green Chili Restaurant on Day 1 is planned but is included only if stated in your written Haivenu quotation. Other lunches and dinners are not included unless specified. Breakfast at your Hanoi hotel before departure is not supplied by this tour.

Mai Chau has a temperate climate with cooler mornings and evenings. The weather varies by season, so we recommend checking the forecast before your trip.

Avana Retreat is surrounded by natural vegetation, so mosquitoes and other insects may be present. Bring insect repellent and ask the resort about room amenities if you have specific concerns.

This is a private, customizable Haivenu journey with a private return road transfer between Hanoi and Avana Retreat. A dedicated tour guide is not automatically included; any guiding services will be specified in your written quotation.

Travel insurance is strongly recommended but is not included in the tour. Whether any insurance is legally required for entry depends on your nationality and current travel requirements. Consider a policy covering medical treatment, accidents, cancellations and your planned activities.

Entry requirements depend on your nationality, passport and travel dates. Check the current requirements with the official Vietnam immigration authorities before travel. Haivenu can help you plan the journey but cannot guarantee visa issuance.

Haivenu provides a personalized quote based on your travel dates, number of travelers, confirmed accommodation category, transfer arrangements and any optional experiences. The quote states what is included, what costs extra and the payment terms before you book.

Yes. Share your preferred dates, group size, accommodation preferences and interests with Haivenu. We will prepare options subject to resort availability, applicable surcharges and the confirmed booking terms.

Cancellation and amendment terms depend on the chosen Avana Retreat rate and other services in your package. Some promotional rates are non-refundable, while eligible flexible rates have their own deadlines and charges. Haivenu will provide the applicable terms in writing before payment.